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eCommerce Customer-Centric Sites with Great Design

Men Shopping for Clothing Accessories (Photo credit: epSos.de) When your entire business is riding on the success of your website to make sales, you have to go beyond a pretty design.  You need a site...

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Data-Driven Customer Experience as a Competitive Advantage

ETMS (Photo credit: Wikipedia) Companies are always looking for competitive advantages — what can make them stand out against their competitors.  Using data and analytics to drive customer experience...

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